PRIVACYPOLICY
Protecting your private information is our priority.
Last updated: December 5, 2025
The Law Office of Manuel Solís ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, communicate with our office, or participate in our SMS/text messaging program. By using our website or opting in to receive SMS messages, you consent to the practices described in this Privacy Policy.
1. Information We Collect
A. Personal Information
Provided directly by you, such as:
- Name
- Email address
- Phone number
- Mailing address
- Case-related information
- Any information submitted through our website forms or SMS program
B. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages viewed
- Cookies and tracking identifiers
This information helps us maintain website security, functionality, and performance.
C. SMS/Text Messaging Information
If you enroll in our SMS notifications program, we collect:
- Mobile phone number
- Messaging activity (opt-ins, opt-outs, responses)
- Delivery status records
We do not collect sensitive personal information through SMS.
2. How We Use Your Information
We use the information we collect for:
Communicating updates related to your case
Sending appointment reminders
Providing office announcements or service-related notifications
Responding to inquiries and providing customer support
Operating and improving our website
Complying with legal and ethical obligations
Maintaining secure client communication
Your information is never sold to third parties.
3. SMS/Text Messaging Program
If you choose to opt in to our SMS communication program:
A. Message Purpose
- Case updates
- Appointment reminders
- Important office alerts
B. Opt-Out Instructions
You may opt out at any time by texting STOP. You may request help at any time by texting HELP.
C. Message and Data Rates
Message and data rates may apply depending on your wireless plan.
D. Carrier Liability
Wireless carriers are not liable for delayed or undelivered messages.
4. How We Share Your Information
We may share your information only in the following limited circumstances:
A. With Service Providers
Trusted third-party vendors that help us:
- Send SMS messages
- Host and secure website data
- Manage client communications
All providers are required to protect your information and may not use it for any purpose other than providing services to our firm.
B. Legal or Ethical Requirements
We may disclose your information if required:
- By law
- To comply with court orders
- To protect your rights or safety
- To meet attorney ethical obligations
We do NOT: Sell your information. Share your information for marketing by third parties. Disclose client details without your authorization.
5. Data Security
We implement administrative, technical, and physical safeguards to protect your information, including:
- Encrypted communication channels
- Secure data storage
- Limited access controls
- Compliance with attorney-client confidentiality requirements
While we take reasonable measures to protect your data, no method of transmission is 100% secure.
6. Data Retention
We retain information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Maintain accurate legal records
SMS-related data is retained in accordance with our communication and compliance requirements.
7. Your Rights and Choices
You may:
- Opt out of SMS messages at any time by texting **STOP**
- Request access to the information we have about you
- Request corrections to your information
- Request deletion of non-legal record data
- Decline to provide certain information (though this may limit our services)
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.
9. Children's Privacy
Our website and SMS services are not directed to children under 13. We do not knowingly collect information from children without parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Revised versions will be posted on this page with an updated "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, you may contact us at: